Quality Management

APV has always been commited to customer satisfaction and
the concepts of Quality Management

Our practices and processes are designed to fully comply with all aspects of the international Quality Management Standards ASNZS / ISO 9001: 2008. A critical part of maintaining a Quality Management System is ensuring APV understands the needs of our customers, provides good value added advice and of course addresses any issues identified by our customers. We welcome feedback from our customers and encourage all customers to take 30 seconds to compete the following survey.

Quality Management


FEEDBACK

Please rate your satisfaction against the following criteria using a 0 – 10 scale and provide comments if desired in the Comment Box.
Totally Dissatisfied (0-5), Satisfied (6), Extremely Satisfied (7-10).

UNDERSTANDING OF THE SCOPE OF WORK

TIMELINESS

QUALITY OF WORK

COMMUNICATIONS

WILLINGNESS TO ADD VALUE

VALUE FOR MONEY

OVERALL SATISFACTION

COMMENT

SUGGESTION

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