Quality management

Since its original inception APV has been committed to customer satisfaction and the concepts of Quality Management.

Our practices and processes are designed to fully comply with all aspects of the international Quality Management Standards ASNZS / ISO 9001: 2008. A critical part of maintaining a Quality Management System is ensuring APV understands the needs of our customers, provides good value added advice and of course addresses any issues identified by our customers.

We welcome feedback from our customers and encourage all customers to take 30 seconds to compete the following survey.

Quality Management

First Name
Last Name
Title
Entity
Email Address
Phone Number
Project Undertaken by APV
Feedback
Please rate your satisfaction against the following criteria using a 0 – 10 scale and provide comments if desired in the Comment Box. Totally Dissatisfied (0-4), Satisfied (5), Extremely Satisfied (6-10).
Understanding of the scope of work
Quality of work
Timliness
Communications
Willingness to add value
Value for money
Overall satisfaction
Comments
Please provide suggestions on any way we can improve our level of service or add additional value to your organisation

Quality management

Since its original inception APV has been committed to customer satisfaction and the concepts of Quality Management.

Quality Management

Feedback